AT&T Acknowledges iPhone 18 Pro Max Issues: 'Update Immediately'

In a substance connection sent to customers today, AT&T acknowledged that immoderate iPhone 18 Pro Max devices connected its web are experiencing cellular issues.


AT&T said that customers should instantly update to iOS 27.0.1, contempt the information that galore affected users person said that the update does not resoluteness the issues. There are present astatine slightest thousands of users that person experienced this problem, according to treatment topics crossed the Apple Support Community, Reddit, and MacRumors Forums.

Here is what the substance connection says:Hi, it's AT&T. Action needed: An important Apple bundle update for your iPhone 18 Pro Max is available. Some phones whitethorn beryllium incapable to implicit calls/text/data, including to 911. Update to iOS 27.0.1 instantly — Settings > General > Software Update. Please interaction AT&T oregon Apple if you person questions.Apple's merchandise notes for iOS 27.0.1 did not notation a hole for AT&T cellular issues. Rather, the update fixed a Face ID contented connected the iPhone 18 Pro models.

As we reported past week, affected iPhone 18 Pro Max users are incapable to link to the AT&T web for telephone calls, substance messages, oregon information either persistently oregon intermittently, and their devices typically participate SOS mode arsenic a result. The underlying origin has not been confirmed, and Apple has yet to publically remark connected the matter.

Notably, the U.S. mentation of the iPhone 18 Pro Max is the lone caller iPhone unveiled past period that is equipped with a Qualcomm cellular modem. The smaller iPhone 18 Pro and the iPhone Duo are equipped with Apple's C2 modem worldwide, arsenic is the iPhone 18 Pro Max successful each different countries. However, it is unclear if this is simply a contributing factor.

If a bundle contented is identified, past different update specified arsenic iOS 27.0.2 whitethorn beryllium required. If determination is simply a hardware issue, though, past this would evidently beryllium a overmuch bigger problem. We volition supply further updates arsenic caller accusation becomes available.

(P.S. There is immoderate irony successful AT&T sending a substance connection to pass iPhone 18 Pro Max users that they mightiness not beryllium capable to nonstop oregon person substance messages.)
This article, "AT&T Acknowledges iPhone 18 Pro Max Issues: 'Update Immediately'" archetypal appeared connected MacRumors.com

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