Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced

Apple contiguous confirmed that a "small number" of iPhone 18 Pro Max users connected the AT&T web person experienced an contented that causes the instrumentality to suffer cellular service, thereby preventing telephone calls, substance messages, and information from working. Thousands of users complained astir the contented crossed the Apple Support Community and different platforms.


Apple said it released iOS 27.0.1 earlier this week and an AT&T bearer settings update earlier contiguous to assistance forestall much iPhone 18 Pro Max users from being impacted by this contented going forward. In a connection shared with MacRumors, Apple powerfully encouraged each iPhone 18 Pro Max users to update to iOS 27.0.1 now. To instal the update, unfastened the Settings app connected your iPhone and pat connected General → Software Update.

The bearer settings update for the iPhone 18 Pro Max volition automatically download for AT&T users implicit the adjacent 14 days, according to Apple. To manually trigger the update, users tin unfastened the Settings app and pat connected General → About.

Apple's afloat statement:We person identified an contented affecting a tiny fig of iPhone 18 Pro Max users connected the AT&T web that whitethorn origin a instrumentality to suffer work and beryllium incapable to marque calls. We released iOS 27.0.1 earlier this week and powerfully promote each iPhone 18 Pro Max users to update now, and are besides issuing a bearer settings update today. These updates unneurotic are meant to assistance forestall this contented from occurring.Notably, Apple said that iPhone 18 Pro Max devices that person been affected by this cellular contented connected the AT&T web cannot person work reactivated with a bundle update. Instead, Apple said the instrumentality indispensable beryllium replaced entirely, and it advises affected customers to interaction Apple Support oregon AT&T, oregon sojourn an Apple Store oregon AT&T location.

Apple said it has lone observed this contented with iPhone 18 Pro Max users connected the AT&T network. No different iPhone models oregon carriers are known to beryllium impacted.

Apple did not disclose the underlying origin of the issue. U.S. models of the iPhone 18 Pro Max trust connected Qualcomm's Snapdragon X80 modem for cellular connectivity, portion variants of the instrumentality sold successful each different countries are equipped with Apple's customized C2 modem. It is unclear if this modem quality is simply a origin successful this AT&T issue.

It is besides unclear if determination volition yet beryllium an Apple Service Program dedicated to this issue. In the meantime, it sounds similar Apple Stores volition regenerate affected iPhone 18 Pro Max devices for free, truthful publication an assignment with the Genius Bar if necessary.
This article, "Apple Says iPhone 18 Pro Max Users With AT&T Cellular Issue Need to Have Device Replaced" archetypal appeared connected MacRumors.com

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