Why your Amazon order confirmation emails have become so unhelpful

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Earlier this summer, Amazon customers began noticing that emails related to their online orders looked sparse: Order confirmation emails didn't sanction circumstantial items anymore, and alternatively listed lone point categories.

"Your Beauty point is confirmed!" an email astir my retainer cleaning tablets read. Shoppers person posted different iterations of the redacted emails arsenic well: "Ordered: 1 Hardware item," "Your Drugstore, Shoes, and different items are here!" and "1 Nutrition & Wellness, 1 Wireless Accessories," for example. The emails person clip art-style illustrations of wide merchandise categories, and a shopper has to exit their email and spell to Amazon to …

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