Uber Eats is adding AI to menus, food photos, and reviews

In examples similar those ail knots connected the bottommost left, Uber Eats’ AI would person to make sections of the nutrient itself.

The menus connected your adjacent Uber Eats bid whitethorn beryllium embellished utilizing generative AI. The nutrient transportation work is rolling retired caller features that purpose to assistance businesses advertise and pass with customers, which include  AI additions to paper descriptions, nutrient photos, and reappraisal summaries, on with a unrecorded chat instrumentality and payments for user-submitted photos.

The AI tools tin beryllium utilized to make descriptions for paper items and summarize lawsuit reviews to rapidly item feedback regarding areas of the concern that request improvement. Uber Eats besides says it’s utilizing AI to “detect and heighten low-quality nutrient images” connected menus, either by making changes to lighting, resolution, and framing, oregon editing the nutrient onto antithetic plates oregon backgrounds. The illustration images provided by Uber Eats suggest that this diagnostic whitethorn besides usage generative AI to marque adjustments to the nutrient itself, specified arsenic expanding it oregon filling successful immoderate gaps erstwhile digitally re-plating.

For paper items that don’t person immoderate images astatine all, Uber Eats volition besides present let customers to upload a photograph of their ain bid erstwhile leaving a review. The diagnostic is launching globally, and tin beryllium accessed by tapping the “add photos” enactment connected the complaint bid screen. Customers successful the US, UK, Canada, and Mexico whitethorn person a outgo successful Uber in-app credits if their photos are published.

Lastly, Uber Eats is introducing a caller Live Order Chat diagnostic that allows businesses to interaction customers straight to assistance resoluteness immoderate issues with orders earlier they’re sent out. Once an bid has been received, merchants tin past initiate real-time communications to clarify immoderate peculiar requests, cheque dietary oregon allergy requirements, oregon pass them of out-of-stock items to sermon alternatives.

The user-uploaded images and Live Order Chat features could supply customers with a amended thought of what to expect from their orders earlier they get astatine their door. AI-generated and manipulated contented tin beryllium unpredictable, however, and we won’t cognize however reliable these tools are until they commencement appearing connected menus.