Tesla is recalling over 10,000 Powerwall 2 batteries due to burn risks

The institution is proactively discharging the units remotely to marque them harmless until they’re replaced. | Image: Tesla

Tesla is expanding a Powerwall 2 artillery recall that started successful Australia past September to the US. A ”third-party artillery compartment defect” tin origin units to “stop functioning normally, resulting successful overheating, smoking and successful immoderate cases fume oregon occurrence causing insignificant spot damage.” The institution has received 22 reports of overheating, six reports of smoke, and 5 reports of insignificant spot harm owed to occurrence but nary injuries, according to the US Consumer Product Safety Commission (USCPSC).

The callback includes astir 10,500 batteries that were sold done Tesla’s website and by certified Tesla installers crossed the state betwixt November 2020 and December 2022. The affected units tin beryllium identified by the Powerwall 2 branding printed connected the side, but Tesla says astir each of them person already been remotely discharged truthful they nary longer “pose an operational risk.” The remainder volition beryllium discharged by its technicians.

Tesla is removing and replacing each the affected Powerwall 2 units astatine nary further outgo and is notifying customers done its mobile app. The institution is prioritizing the replacements and says certified installers “will scope retired straight by email oregon phone” to docket an installation appointment. Customers with questions are encouraged to interaction their archetypal certified installers first, but tin besides interaction Tesla’s enactment teams straight astatine 1-877-961-7652 oregon by email astatine [email protected] for a faster response.