ISPs say there’s no need for new customer service rules; everything is great

5 months ago 10
Photo illustration of the United States arsenic  an unplugged ethernet cable. Cath Virginia / The Verge | Photo from Getty Images

Trade associations progressive successful US broadband and wireless work accidental contention forces them to person bully lawsuit service, which whitethorn beryllium quality to galore customers. The comments are successful effect to the FCC’s October enquiry reviewing the quality of net and telephone providers’ lawsuit support.

Ars Technica quotes a filing from NCTA – The Internet & Television Association, which says that successful bid to “attract and clasp customers, NCTA’s cablegram relation members continuously strive to guarantee that the lawsuit enactment they supply is effectual and user-friendly.”

USTelecom, which has AT&T, Verizon, Frontier, and SpaceX among its members, says customers already get “high-quality lawsuit service” due to the fact that of the “competitive broadband market.”...

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