Got an iPhone Duo on Launch Day? Tomorrow Could Be Your Last Chance to Return It

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If you bought an iPhone Duo connected motorboat time and are having 2nd thoughts astir keeping Apple's archetypal foldable iPhone, time could beryllium your past accidental to instrumentality it for a refund.


Apple officially launched the iPhone Duo connected Friday, October 23, truthful the modular 14-day instrumentality model for customers who purchased and received the instrumentality that time expires connected Friday, November 6.

Under Apple's U.S. instrumentality policy, customers person 14 calendar days from receiving a merchandise to instrumentality it, whether they purchased it online oregon astatine an Apple retail store. A akin modular instrumentality play applies successful the UK and crossed overmuch of the remainder of Europe.

If you bought the iPhone Duo successful Canada, past you person somewhat longer. Under Apple's Canadian instrumentality policy, buyers person 15 calendar days from receiving their instrumentality to initiate a return, truthful if you got your instrumentality connected motorboat time past you person until Saturday, November 7 to instrumentality it.

UK and EU Online Customers Have More Time to Send It Back


There's an important favoritism to enactment if you're successful the UK oregon the European Union and you purchased your iPhone Duo online. Under user extortion laws, you person 14 days from receiving the instrumentality to notify Apple that you mean to instrumentality it. Once you've made that notification, you person a further 14 days to nonstop the instrumentality backmost oregon put a collection.

In different words, if you're a UK oregon EU lawsuit who received the iPhone Duo connected October 23 and you petition a instrumentality tomorrow, past you could person until November 20 to dispatch it. This besides applies to devices ordered online and collected astatine an Apple Store. However, if you really purchased your instrumentality straight astatine a carnal Apple Store – which astir apt means you waited successful a abstracted enactment to collections – past you mostly request to instrumentality it wrong the archetypal 14-day window.

Note that the November 6 deadline doesn't use to everyone who pre-ordered the iPhone Duo. Apple's instrumentality play is calculated from erstwhile customers received their devices, alternatively than erstwhile they placed their orders, truthful if your iPhone Duo arrived aft motorboat day, you person much clip to instrumentality it for a refund – if that's your preference.

What to Know Before Returning Your iPhone Duo


Apple asks customers to instrumentality their devices with the archetypal packaging and included accessories. Also, retrieve to disable Find My for the iPhone Duo earlier returning the device. Returns tin beryllium initiated done Apple's online Order Status leafage or, successful the US, astatine an Apple retail store.

Keep successful caput that these policies use lone to purchases made straight from Apple – if you bought an iPhone Duo done a bearer oregon third-party retailer, you'll beryllium taxable to that seller's instrumentality policy.

Lastly, if you signed up for a caller cellular program with the iPhone Duo, returning the instrumentality whitethorn not automatically cancel that service. Apple advises contacting your bearer astir cancellation requirements and immoderate associated fees. Do you program connected returning your iPhone Duo? Let america cognize successful the comments.
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