FTC changes its telemarketing rules to cover growing ‘tech support scam’ calls

Illustration by Amelia Holowaty Krales / The Verge

The Federal Trade Commission (FTC) has finalized amendments to its Telemarketing Sales Rule (TSR), making it easier to support consumers who are tricked into paying scam tech enactment companies. The FTC could already spell aft these fraudster companies if they initiated calls to radical — now, they tin bash the aforesaid happening if radical telephone the scammers too.

Fake tech enactment fraud has been connected the emergence for galore years. The “company” tricks radical into reasoning they person a microorganism oregon different occupation by sending scam emails, popups, and different messages. This encourages them to telephone to a assistance desk, which past convinces them to wage up.

The FTC has agelong attempted to wrangle wealth backmost from these scammers. But arsenic it explains successful a published proposal, a 2021...

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