Burger King will use AI to check if employees say ‘please’ and ‘thank you’

Burger King is launching an AI chatbot that volition unrecorded successful the headsets utilized by employees. The voice-enabled chatbot, called "Patty," is portion of an overarching BK Assistant level that volition not lone assistance employees with repast mentation but besides measure their interactions with customers for "friendliness."

Thibault Roux, Burger King's main integer officer, tells The Verge that the institution compiled accusation from franchisees and guests connected however to measurement friendliness, resulting successful the accelerated nutrient concatenation grooming its AI strategy to admit definite words and phrases, specified arsenic "welcome to Burger King," "please," and "thank you." Managers tin th …

Read the afloat communicative astatine The Verge.