Apple Testing New 'Live Notes' Feature at Genius Bar

Apple is investigating a caller AI-powered "Live Notes" diagnostic that tin transcribe conversations betwixt Genius Bar employees and customers astatine immoderate of its stores, according to Bloomberg's Mark Gurman. The strategy is presently opt-in, meaning it is lone progressive if some the worker and lawsuit hold to usage it.

"The transcript is past added to the employee's iPad arsenic portion of the grounds of the repair session," helium said. "The extremity is to prevention workers clip and fto them absorption much connected the customer, alternatively than taking notes passim the appointment."
This article, "Apple Testing New 'Live Notes' Feature astatine Genius Bar" archetypal appeared connected MacRumors.com

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