Apple Employees Using 'Enchanté' Internal AI Chatbot to Speed Up Work

Apple hasn't developed an AI chatbot for consumers, but it has been utilizing them internally for immoderate clip now. Last year, Bloomberg's Mark Gurman elaborate a Veritas chatbot to trial the caller mentation of Siri, and present Macworld has shared details connected 2 different AI tools that Apple employees are allegedly using.


Enchanté is seemingly a chatbot that rolled retired to employees successful November 2025, and it is an "internal ChatGPT-like assistant" that Apple workers tin usage for "ideas, development, proofreading, and adjacent wide cognition answers."

The instrumentality is said to look akin to the ChatGPT app for macOS, and it runs models approved by Apple. It is tally locally oregon connected backstage servers, and it incorporates Apple Foundation Models, Claude, and Gemini. Employees tin upload documents, images, and files for analysis, and the app tin entree files stored connected a Mac.

Apple encourages employees to usage Enchanté arsenic a trial level and for mundane enactment tasks, due to the fact that it incorporates Apple interior documentation and guidelines.

The 2nd AI instrumentality that Apple developed is called Enterprise Assistant, and it is designed to beryllium a cognition hub for firm employees. Macworld says that it has a database of Apple interior policies, truthful workers tin inquire questions astir everything from institution behaviour guidelines to wellness security benefits.

It's nary astonishment that Apple is utilizing AI tools internally, and determination person been reports astir Apple investigating antithetic AI features and platforms since 2023. In 2024, for example, Apple tested a ChatGPT-like generative AI tool that allows AppleCare employees to velocity up method support.

Apple hasn't rolled retired consumer-facing chatbot features arsenic of yet, but it has tested a Support Assistant successful the Apple Support app. The Support Assistant uses earthy connection to supply users with assistance solving issues with Apple devices.

Later this year, Apple plans to present an overhauled mentation of ‌Siri‌ that's powered by Google Gemini, and it volition besides incorporated chatbot features.
This article, "Apple Employees Using 'Enchanté' Internal AI Chatbot to Speed Up Work" archetypal appeared connected MacRumors.com

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