Apple Continues Improving Apple Support App's AI Assistant

Apple is continuing to amended the AI Support Assistant that it is investigating successful the Apple Support app, introducing caller functionality successful the latest update.


In summation to answering questions astir Apple devices and services and providing device-specific help, Apple says the Support Assistant is capable to assistance tally diagnostics to amusement details astir a device's wellness and performance.

The Apple Support app present has a much informative interface for the Support Assistant, and the tab for accessing the diagnostic has an updated "Ask" statement with a caller icon alternatively of a "Chat" label. Apple is nary longer calling the Support Assistant an "Early Preview," suggesting it is present disposable successful a much authoritative capacity.


Despite the update, the Support Assistant remains limited, and it is not yet disposable to each users. It's imaginable that Apple has expanded the diagnostic to a larger fig of testers, but not everyone volition spot it yet.

Apple began investigating the Support Assistant past August. The instrumentality uses AI to reply questions related to Apple support, and it is capable to locomotion users done step-by-step solutions for communal problems.

If the Support Assistant is incapable to lick a problem, users are capable to escalate a petition to Apple's enactment unit for further help.
This article, "Apple Continues Improving Apple Support App's AI Assistant" archetypal appeared connected MacRumors.com

Discuss this article successful our forums