Apple Alerts Stores to iPhone Duo's Display Cracking Issue

In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and aboriginal obtained by MacRumors, Apple provided technicians with guidance connected however to diagnose and code the iPhone Duo's interior show cracking issue.


If a lawsuit reports the issue, Apple advised technicians to inspect the iPhone Duo and repair oregon regenerate it successful accordance with their modular procedures. While the instructions themselves are straightforward, the information that Apple issued an interior memo suggests the contented is wide capable to warrant authoritative guidance.

Apple's memo said the contented affects a tiny fig of iPhone Duo units, which is accordant with what it said successful a nationalist statement connected Monday.

"We are alert of an contented impacting the interior show connected a tiny fig of iPhone Duo units," said Apple, successful a connection shared with MacRumors. If users acquisition issues with their iPhone Duo display, they should interaction AppleCare for a replacement." You tin get enactment on Apple's website oregon by calling 1-800-APL-CARE successful the U.S. and Canada.

Apple said astir iPhone Duo units are not susceptible to this contented and that impacted units look to grounds the defects alternatively rapidly aft usage.

Apple said determination is nary iPhone Duo recall, and the institution has yet to motorboat a public-facing repair program connected its website for this issue.

Almost instantly aft the iPhone Duo began arriving to customers a week ago, a fistful of aboriginal adopters reported that the device's interior show had cracked, resulting successful lines appearing down the mediate and towards the close broadside of the screen.

The electronics repair website iFixit completed an iPhone Duo teardown and said that the contented is apt related to a defective hinge connected affected units. However, Apple has yet to remark connected the underlying origin of the issue.
This article, "Apple Alerts Stores to iPhone Duo's Display Cracking Issue" archetypal appeared connected MacRumors.com

Discuss this article successful our forums