A GameStop damaged Switch 2 screens with staples, but they’re getting replaced

Some radical reported an unwelcome astonishment aft picking up their Nintendo Switch 2 preorders astatine GameStop: staples utilized to connect receipts to Switch 2 boxes ended up damaging the screens connected the console, as reported by IGN. However, GameStop says this was an contented that was “isolated” to a azygous store and that it has already offered replacements.

When you unfastened the container for the Switch 2, the tablet / surface portion of the instrumentality is conscionable nether the apical flap of the packaging. The tablet’s proximity to the apical of the container perchance explains however staples could get done and poke holes successful the surface — particularly if the idiosyncratic utilizing the stapler gave it a coagulated push.

Reports started trickling successful overnight arsenic radical got their preorders. In this station connected X, for example, you tin spot photos of 2 dots connected the box, a bag, and the screen.

To IGN, a GameStop spokesperson said that it was “investigating the matter” and promised to “make customers whole.” And connected Thursday, 1 Reddit idiosyncratic affected by the occupation said that they spoke with a GameStop manager who said they would beryllium capable to speech their damaged unit.

“We’ve addressed a unsocial lawsuit of staples damaging Switch 2 screens – isolated to 1 store,” GameStop says in a station connected X. “Replacements person been offered. Staplers person been confiscated.”